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Since Mr. Arthur Shuster founded our company in 1959, we have dedicated ourselves not only to achieving excellence in the work of interior design, but in virtually every aspect affecting the value and success of that design.
From initial meetings with the client and the architects to estimating, purchasing, expediting, freight, storage and final installation, no other firm offers - much less can offer - the breadth of services we provide.
That's why we say
comprehensive excellence.
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What it means to you is the quality of an Arthur Shuster design, a facility so meticulously conceived that sight, sound and texture converge to create the perfect environment for the intended purpose.
What it also means is tremendous value for our clients - in time, money and energy.
We've tried to convey our story in the following pages, but to truly experience what we mean by our brand of excellence, we suggest you contact our clients and arrange to visit one or more of our interiors.
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It all begins with vision - that instinctive ability arising from years of experience, knowledge and skill woven together by a commitment that only comes from putting ourselves in the place of those who will benefit most directly from our work.
When we first meet with a client, we consider much more than the function of the property. We consider the impression that property will make on its owners, its employees, its visitors and, ultimately, its inhabitants.
We immerse ourselves not only to deepen our understanding of what needs to be, but so we might dream of what can become. After all, it is really your vision that we strive to make a reality.
That's why it's so important for us to be involved right from the start, side-by-side with the architects and marketing and financial consultants.
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Of course, the notion of sharing your vision is little more than a pipedream unless we can back it up with knowledge.
Knowledge means the mechanics, of course, a firm grasp of safety and environmental codes, mastering the technological tools at our disposal and knowing your business as well as ours. But it also means a willingness to learn and re-learn; a commitment not only to listen to the client's words, but to take those words to heart; and, most important of all, it means a passion to get things done right.
That kind of knowledge, from concept through installation, applied to your property is what separates Arthur Shuster, Inc. from every other interior design firm in the nation.
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We have over 1000 years combined experience, but what makes that experience valuable to you is not length - but depth.
Every employee of Arthur Shuster is trained in a tradition of getting down to the essentials of his or her discipline, then building up from that firm foundation.
We are proud of the fact that our employees neither think nor say, "That's not my job," because they understand that whatever we are doing for our clients most definitely is their job. Realizing this allows them to project their experience into the entire project while deepening their specific area of excellence. In other words, everyone excels as together they work to benefit the client.
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More than just doing the job well, performance is all about exceeding expectations. Indeed, it is the result of vision, knowledge and experience coming together in a focused endeavor of discipline, skill and attitude. In a word, performance is people - Arthur Shuster people.
Yes, we are proud of the fact that our managers and staff are the recipients of more commendations of excellence and achievement than most any commercial design firm in the nation, but the true measure of our performance will always be our clients' level of delight.
Perhaps that's why, more than any other trait, we look for dedication when hiring our people. It is, after all, the one characteristic that we cannot train or inspire or invoke. For the few people who possess it, Arthur Shuster, Inc. has become an inspiration and a haven, a place where growth and excitement really do exceed the expectations of clients and employees alike.
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